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  • Customers like
    • Free shipping1
    • Accurate order fulfillment1
  • Customers don't like
    • Wrong inventory1
    • Thieves1

  • 2 days ago
  • Building Products
  • Online Order
  • 7
  • REVIEW RATING 3/5

Like the others on this page, I ordered several items that were shown as "in stock" on their website. Box was delivered missing on item with a "back order" sticker in the box. Weeks went by with a couple of response e-mails from Botach CS saying they were waiting on a reply from their provider. Eventually received a notice it had shipped along with a UPS tracking number. The box never moved... Read more

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  • May 22
  • Online Shopping
  • Positive Experience
  • 1
  • 1
  • 8
  • REVIEW RATING 3/5

Short version, I got my packages very quickly and without issue. Still don't quite trust that this would be my consistent experience, but it's a very good start for Botach in my book. Most bad reviews I've read seem to be at least a few years old. Maybe something has changed since then. Take this review as you will. Long version, I ordered six magazines as a test run. I didn't expect much given... Read more

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  • Apr 09
  • Customer Service
  • Puyallup, Washington
  • Tactical Gear
  • 128
  • REVIEW RATING 4/5

Save yourself a lot of grief and buy your gear from another company. I am a LEO and have bought gear from just about everywhere online. In all my years, I have never experienced what I experienced at Botach. I am not sure how this company remains in business. First...at order, everything is in stock. I placed the order and received no confirmation email or anything. That's okay...I'm... Read more

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NEVER order from them. I placed an order over a month ago, paid for 3-5 day shipping only for it to end up at the wrong address. I still do not have my package and they are refusing to give me a refund Add comment

Ordered 12 p mags that were shown in stock. After 2 weeks I called but had to leave a message. Was told they were not in stock but should be within a week or two. Went back on their site and they were still showing them in stock. They falsely showed inventory either deliberately to get orders or from lack of a webmaster. I never got my order and it was canceled after a month. Add comment

  • Mar 31
  • Products
  • Las Vegas, Nevada
  • Online Order
  • 43
  • REVIEW RATING 3/5

Wish I would or read thesereviews this crinialistic company telling me thehad67 items of the peice I needed for then to tell me its on back order to I went to pay my rent to find my bank account overdrafted 600.00 by this company and guess what dont answer phone calls only emailsand only them tellin me no it hadnot happened yetmy bank chase of15yearstellmeoh yesthis company charged you.. dont do... Read more

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  • Feb 25
  • Building Services
  • Seattle, Washington
  • 140
  • REVIEW RATING 4/5

Buyer beware as this company has pulled every trick in the book from falsely advertising items they do not have and put u on a unlimited waiting without so much as an mail pull the old we swear things would ship today every day for weeks took several weeks to repay canceled order onto prepaid visa I have had several experiences with this company none of which have been present I will not work... Read more

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  • Feb 24
  • Products
  • Bakersfield, California
  • Sales Tax
  • 86
  • REVIEW RATING 5/5

They may lure you in with what appear to be great deals, but it often isn't what it appears to be. This has to be one of the worst 5 companies that I've dealt with in my entire life. They constantly overcharge for sales tax. Backorders for common items such as 5.11 pants and a Slug Plug for a Glock were still on backorder after more than 2 years. They send holsters without belt loops. Absolutely... Read more

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  • Feb 09
  • Online Shopping
  • Boles Acres, New Mexico
  • Positive Experience
  • 186
  • REVIEW RATING 4/5

I have placed orders with Botach, several times, over the last two years. I have spent many hundreds of dollars with this company, buying everything from Magpul items to denim pants. They have always delivered what I ordered in a timely manner and who can complain about FREE shipping! I had one time when I input an old credit card number, and the order was shipped one piece short, with a note... Read more

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Order felco combat wire cutters in October still have not received them in mid jan,these guys are the worst,can't comm with real person a joke what ever you save don't it is not worth it . Add comment

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