• Free shipping1 votes
  • Accurate order fulfillment1 votes
  • Wrong inventory1 votes
  • Thieves1 votes
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  • Apr 09
  • Customer Service
  • Puyallup, Washington
  • Tactical Gear
  • 21

Save yourself a lot of grief and buy your gear from another company. I am a LEO and have bought gear from just about everywhere online. In all my years, I have never experienced what I experienced at Botach. I am not sure how this company remains in business. First...at order, everything is in stock. I placed the order and received no confirmation email or anything. That's okay...I'm... Read more

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NEVER order from them. I placed an order over a month ago, paid for 3-5 day shipping only for it to end up at the wrong address. I still do not have my package and they are refusing to give me a refund Add comment

Ordered 12 p mags that were shown in stock. After 2 weeks I called but had to leave a message. Was told they were not in stock but should be within a week or two. Went back on their site and they were still showing them in stock. They falsely showed inventory either deliberately to get orders or from lack of a webmaster. I never got my order and it was canceled after a month. Add comment

  • Mar 31
  • Products
  • Las Vegas, Nevada
  • Online Order
  • 20

Wish I would or read thesereviews this crinialistic company telling me thehad67 items of the peice I needed for then to tell me its on back order to I went to pay my rent to find my bank account overdrafted 600.00 by this company and guess what dont answer phone calls only emailsand only them tellin me no it hadnot happened yetmy bank chase of15yearstellmeoh yesthis company charged you.. dont do... Read more

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  • Feb 25
  • Building Services
  • Seattle, Washington
  • 119

Buyer beware as this company has pulled every trick in the book from falsely advertising items they do not have and put u on a unlimited waiting without so much as an mail pull the old we swear things would ship today every day for weeks took several weeks to repay canceled order onto prepaid visa I have had several experiences with this company none of which have been present I will not work... Read more

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  • Feb 24
  • Products
  • Bakersfield, California
  • Sales Tax
  • 65

They may lure you in with what appear to be great deals, but it often isn't what it appears to be. This has to be one of the worst 5 companies that I've dealt with in my entire life. They constantly overcharge for sales tax. Backorders for common items such as 5.11 pants and a Slug Plug for a Glock were still on backorder after more than 2 years. They send holsters without belt loops. Absolutely... Read more

Was this review helpful? 1 0

  • Feb 09
  • Online Shopping
  • Boles Acres, New Mexico
  • Positive Experience
  • 160

I have placed orders with Botach, several times, over the last two years. I have spent many hundreds of dollars with this company, buying everything from Magpul items to denim pants. They have always delivered what I ordered in a timely manner and who can complain about FREE shipping! I had one time when I input an old credit card number, and the order was shipped one piece short, with a note... Read more

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Order felco combat wire cutters in October still have not received them in mid jan,these guys are the worst,can't comm with real person a joke what ever you save don't it is not worth it . Add comment

  • Jan 14
  • Online Shopping
  • Lakewood, California
  • Ops Core Helmet
  • 109

Ordered a OPS CORE helmet from their ebay account, Paid $231. They sent a tracking number but it never updated with UPS I called twice and none of the CS people knew what was going on, Both times they said they would call me back and never did. 3rd time I called they never picked up the phone. I will never buy anything from these *** heads. I hope they go out of Business *** *** never never never... Read more

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  • Dec 27, 2014
  • Online Shopping
  • Denver, Colorado
  • Spotting Scope
  • 99

this company is the worst at responding to voice and emails. ordered a spotting scope online but never received confirmation. called and emailed twice with no response. if the spotting scope shows up great but worst customer service around. all i ask is for a confirmation that the order was received and shipped. was required to subscribe to their email blasts but even responding through them,... Read more

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