Submit ›
or
1.9 Based on 16 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Accurate order fulfillment 1
    • Free shipping 1
  • Customers don't like
    • Thieves 3
    • Liers 3
    • Wrong inventory 1

Customer service is non existent. Been trying to reach anyone and all you get is a recording, even the live chat is non existent. No one calls you back so how do you return an item? So what am i supposed to do? keep an item that is no useful? I waited for weeks to get this order and when it came i realized it was not up to my expectations so i want to return the item, now it is over a week and i cannot get a response from anyone in the company,... Read more

Was this review helpful? 0 0

So...... Wish i found this site first Ordered an item listed as IN STOCK... The charged my card in a flash.... constant phone calls going directly to voicemail and not a single response... They sent a bogus order received email.... Not even an in process email.... WORST BUSINESS EVER!!!!!! and i just found out the owner is being charged for illegaly selling weapons..... WOW......just WOW........... Read more

Was this review helpful? 0 0

Ordered 2 GGG mounts they said they had in stock and they charged me. They emailed and said there was a "computer glitch" and they didn't have them. They then changed the price by $49 more per mount and told me I'd need to pay the new price. I told them we had a binding legal contract at the agreed upon price (with full, legal consideration). So they slow played it and kept my money for 2 months; got stock in and just didn't send it to me. ... Read more

Was this review helpful? 0 0

Just don't do it! Below is their email to me about my order that I never received and am still awaiting credit on (their writings).... I sincerely apologize for any inconvenience you have experienced in placing your order with our company; any delay in processing your order; and for the fact that you have not been contacted by one of representatives. The Meprolight item on your order is drop shipped directly from our supplier and thus our... Read more

Was this review helpful? 0 1

I ordered a Single Point Bungee sling in OD. However when it arrived it was Bright Green. Does Not match and of my OD items. I have emailed and tried to contact Botach many times however No one will email or contact me back. It seems to me that they do not care about there customers after they sold the product. Add comment

Botach Tactical is a rip off company . I placed a order with Botach several weeks ago online for a instock item . My credit card was charged and then nothing . Placed several phone calls to Botach only to get their customer service voice message recording (left messages) also sent several emails with no reply . Final one day I got a live person and he stated that the item I ordered was on back order and Botach had no ETA on when my order would... Read more

Was this review helpful? 0 0

Ordered sites for my duty rig which stated they were in stock. Now...four weeks later, I get an email saying they are on backorder. There customer service recording SOUNDS terrific but is garbage after pressing many numbered selections and getting NOBODY to answer. Garbage company in my opinion. Add comment

Placed an order on February 1st for an AR Maglula and a Magpul BAD lever. My order still has not been processed even though staff promised it would be on Monday. It takes multiple days to get a response from staff and it's usually well if it's not shipped by tomorrow contact us again. DO NOT DO BUSINESS HERE THEY ARE A JOKE! Add comment

I previously purchased a Kley-Zion AR15 Ambi Charging Handle from Botach. Botach and Kley-Zion are joined at the hip businesses. The 2nd time I used the charging handle at a police qualification range (within 6 months of purchase) the roll pin fell out and one of the handles and a spring was lost. This was due to shoddy assembly. Key-Zion used roll pins that were too small and they fell out, they should have use larger roll pins and or flared... Read more

Was this review helpful? 0 1

Purchased ammo online. Debited my account. After 5 days received email that: Thank you for your recent order. We are writing to inform you there was a programming error on our website which resulted in the sale of the item purchased having an incorrect price. Unfortunately, we are not able to process this order and if still interested you may place a new order now that the issue has been corrected. Please be advised that our new website is still... Read more

Was this review helpful? 2 0
Did not find what you were looking for?
 
×
You are reading about Botach Tactical.
Filing a new complaint about
×