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  • Customers like
    • Accurate order fulfillment1
    • Free shipping1
    • Nothingh1
  • Customers don't like
    • Thieves2
    • Wrong inventory1
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  • Sep 30
  • Building Services
  • Las Vegas, Nevada
  • 20

I ordered a pair of boots from them via amazon. I tried to cancel my order within an hour of making it and it took them 4 days to get back to me. Instead of canceling the order they told me it was too late, that the order was shipped the previous day even though I requested the cancellation 3 days prior to shipping. I was told that I would have to ship it back once it arrived. This means that I... Read more

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I have recently received prompt delivery of products as offered. HOWEVER, if you have a question about a product or a return will very rarely contact a live human. If you call on or near certain religious holidays. are out of luck. Add comment

Do not order from these clowns. Try and get a hold of a live person somehow. I guarantee you can't. If you can I would maybe consider placing an order. I ordered 1000 rounds 9mm. Said they had 282 lots on hand. That was a month ago. Still trying to get a response from them. Now I'm having to deal with credit card *** to get my money back. Frickin first class losers Add comment

  • Aug 18
  • Products
  • Cincinnati, Ohio
  • Colt Le6940
  • 94

I had been looking for a colt le6940 m4 carbine. I had left a request to contact me if they had one come in. I wish I had never been contacted that they had one available. This gun has to be used and reconditioned or it has sat in awful conditions for five years. I am beyond shocked I told to sales before shipping and told the rifle came with a 30 round magazine. The rifle I received had two... Read more

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  • Aug 01
  • Products
  • Trijicon Rm06 Rmr
  • 1
  • 1
  • 77

Ordered a Trijicon RM06, they emailed me the next day saying they needed a front and back copy of my ID and a copy of the CC info because they could only see the last 4 digits through their ecommerce system. What the ***? They want you to send your info to them uncensored and you just have to trust their email thanks! All of my billing and shipping info matched, there is no reason... Read more

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Placed order it was confirmed next day someone from Botach emailed me wanting a copy of my ID card - Drivers license and My CREDIT CARD NUMBER AGAIN or they would not ship my $56.00 item. IF IT LOOKS LIKE A SCAM IT PROBABLY IS. Add comment

  • Jun 23
  • Online Shopping
  • San Antonio, Texas
  • Plate Carrier
  • 97

I ordered a plate carrier on Wal Marts market place about a week ago. My card has been charged and the item has been in the processing status ever since. Since the item was sold by Botach I tried contacting four different emails for the company, online chat which was magically offline, and called and left a message. To date I haven't heard a word from the company and Wal Mart is basically... Read more

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  • May 27
  • Building Products
  • Online Order
  • 121

Like the others on this page, I ordered several items that were shown as "in stock" on their website. Box was delivered missing on item with a "back order" sticker in the box. Weeks went by with a couple of response e-mails from Botach CS saying they were waiting on a reply from their provider. Eventually received a notice it had shipped along with a UPS tracking number. The box never moved... Read more

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  • May 22
  • Online Shopping
  • Positive Experience
  • 1
  • 1
  • 51

Short version, I got my packages very quickly and without issue. Still don't quite trust that this would be my consistent experience, but it's a very good start for Botach in my book. Most bad reviews I've read seem to be at least a few years old. Maybe something has changed since then. Take this review as you will. Long version, I ordered six magazines as a test run. I didn't expect much given... Read more

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  • Apr 09
  • Customer Service
  • Puyallup, Washington
  • Tactical Gear
  • 214

Save yourself a lot of grief and buy your gear from another company. I am a LEO and have bought gear from just about everywhere online. In all my years, I have never experienced what I experienced at Botach. I am not sure how this company remains in business. order, everything is in stock. I placed the order and received no confirmation email or anything. That's okay...I'm... Read more

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