Botach Tactical Complaints and Reviews

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Botach Tactical
Main address: 3423 West 43rd Place 90008 Los Angeles CA
323/294-5555, 323/293-7770, 323/443-3997, cs@botach.com
  • 190+1 mobile complaints
  • $18.9K claimed losses
  • $99 average
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  • Nov 24
  • Online Shopping
  • Tucker, Georgia
  • Magazine
  • 16
  • REVIEW RATING 3/5

Ordered AR magazines...waited 9 days...heard nothing...sent emails and left messages with online chat...finally got an email about a week later saying they would ship it...then a few days later they created a UPS label....but they still didn't ship it for 5 days and it's still there...not moving. I had time to order from Midway and get the magazines I needed but who knows when I'll get the ones... Read more

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  • Oct 05
  • Online Shopping
  • Tampa, Florida
  • Positive Experience
  • 195
  • REVIEW RATING 5/5

I Placed an order for 12 magpul pmags 30rd 5.56/.223 for $99.99, unbeatable price, and got my items within the week under the free shipping option. The order was placed on a Saturday and I received it the following Saturday. Estimated shipping was 3-10 days. Everything worked out great despite all the negative reviews, I would shop with botach again. I think all their problems are of the past and... Read more

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  • Sep 19
  • Building Products
  • Wrong Items Delivery
  • 101
  • REVIEW RATING 4/5

BUYERS BEWARE! DO NOT PURCHASE FROM BOTACH.COM! CUSTOMER SERVICE IS THE WORST! Item received was completely wrong color, and customer service horrible via email! IT TOOK TWO WEEKS TO RECEIVE IN THE MAIL. Expect to wait weeks for a response if you send an email. NEVER AGAIN WILL I BUY FROM BOTACH! WHAT MAY SOUND LIKE A GREAT DEAL WILL END UP JUST BEING A BIG PAIN IN THE BUTT. GO TO... Read more

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  • Sep 17
  • Building Products
  • Wrong Items Delivery
  • 63
  • REVIEW RATING 3/5

Several issues with a few different orders. Their customer service is a joke. They say they will have to check with management. They cannot approve anything. I asked for their management number and guess what... Yep, they dont have one I was told. I can give you their email though.. ***... Then they never call you back. Another time they send the package with the wrong items. I PAID to return... Read more

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Customer service non existent. No questions answered, no item delivered yet monies immediately withdrawn from my account. Do not use this reseller. Add comment

  • Aug 13
  • Building Products
  • Concealed Holster Shirts
  • 105
  • REVIEW RATING 4/5

Ordered three concealed holster shirts on 6/29/14. Contact from on Botach on 7/3 stated that items on backorder, but website showed 9 in stock. Crappy response from Botach customer service stated that items still on backorder even though 9 listed as in stock. Received email on 8/1 stated card declined. Bullsh*t. No attempt made. Tried for days via email and phone to get customer service... Read more

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  • Jul 14
  • Shopping
  • Bad Service
  • 112
  • REVIEW RATING 4/5

Wasted 3 weeks waiting for item (I know it seems like nothing from looking at other reviews). Botach listed item as shipped with USPS tracking number via Amazon, waited 3 weeks to find order cancelled due to out of stock. How can item be listed as shipped if item never was there? Tried for 2 weeks to call customer service with no answer. Can't understand how they are flooded with positive... Read more

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  • Jun 21
  • Building Services
  • Fort Worth, Texas
  • Goggles
  • 1
  • 1
  • 196
  • REVIEW RATING 4/5

Found an incredible deal on their website on some NV goggles. Ordered them thru a secondary company that linked me to them.Sent me wrong item,called them and politely tried to inquire about exchange for right one.Man named Jordan all but called me a liar,that there was no way I bought them for that price,had to send him copy of ereceipt from other company before he would believe me.Then went into... Read more

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  • May 29
  • Shopping
  • Bakersfield, California
  • Magpul Precision Shooting Dvd
  • 2
  • 2
  • 92
  • REVIEW RATING 4/5

Ordered the Magpul Precision Shooting DVD on May 13th. It was May 28th when I finally was able to get ahold of CS. They tell me that there system was not working correctly and they would get my order out TODAY! after 15 days they are getting my order out? Well fine I tell they guy on "Live Chat" and ask if he can do faster shipping for me so I get the DVD sooner. Well he can not do that see... Read more

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  • Dec 14, 2013
  • Advertisements and Cons
  • Los Angeles, California
  • Location Facility
  • 370
  • REVIEW RATING 5/5

Small wonder we are all having trouble with these bastards. I tried to find their place of business in LA during their "open house" sale. Had an item I had been trying to return for six months. First off could not find the address they issued, secondly the area in LA where they are supposedly located, is crawling with dudes in hoodies in 90 degree weather, some standing around in groups some... Read more

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