3.1
  • Free shipping1 votes
  • Wrong inventory1 votes
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  • Dec 18
  • Online Shopping
  • Silver Spring, Maryland
  • Online Order
  • 33
  • REVIEW RATING 4/5

I purchased a few items on 12/10 and it shows shipped. I sent 2 emails asking for an update, no response. I called, Matt answered from Sales. He mumbles most of the call, would disappear mid sentence. When I ask a question, response is an annoyed "What?!" He was no help at ALL. Blaming the shipping department for the order. I called again, and got a hold of Laura of customer service. She review... Read more

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  • Dec 02
  • Building Services
  • Deer Park, New York
  • 84
  • REVIEW RATING 4/5

http://www.laweekly.com/2010-08-05/news/arms-merchants-of-south-central/ http://majikthise.typepad.com/majikthise_/2008/03/botach- tactic-1.html The younger Diveroli’s munitions experience appeared to be limited to a short-lived job in Los Angeles for Botach Tactical, a military and police supply company owned by his uncle, Bar-Kochba Botach. Mr. Diveroli cut off an interview when asked about... Read more

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  • Nov 24
  • Online Shopping
  • Tucker, Georgia
  • Magazine
  • 1
  • 1
  • 120
  • REVIEW RATING 4/5

Ordered AR magazines...waited 9 days...heard nothing...sent emails and left messages with online chat...finally got an email about a week later saying they would ship it...then a few days later they created a UPS label....but they still didn't ship it for 5 days and it's still there...not moving. I had time to order from Midway and get the magazines I needed but who knows when I'll get the ones... Read more

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  • Oct 05
  • Online Shopping
  • Tampa, Florida
  • Positive Experience
  • 249
  • REVIEW RATING 5/5

I Placed an order for 12 magpul pmags 30rd 5.56/.223 for $99.99, unbeatable price, and got my items within the week under the free shipping option. The order was placed on a Saturday and I received it the following Saturday. Estimated shipping was 3-10 days. Everything worked out great despite all the negative reviews, I would shop with botach again. I think all their problems are of the past and... Read more

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  • Sep 19
  • Building Products
  • Delivery
  • 138
  • REVIEW RATING 4/5

BUYERS BEWARE! DO NOT PURCHASE FROM BOTACH.COM! CUSTOMER SERVICE IS THE WORST! Item received was completely wrong color, and customer service horrible via email! IT TOOK TWO WEEKS TO RECEIVE IN THE MAIL. Expect to wait weeks for a response if you send an email. NEVER AGAIN WILL I BUY FROM BOTACH! WHAT MAY SOUND LIKE A GREAT DEAL WILL END UP JUST BEING A BIG PAIN IN THE BUTT. GO TO... Read more

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  • Sep 17
  • Building Products
  • Delivery
  • 87
  • REVIEW RATING 3/5

Several issues with a few different orders. Their customer service is a joke. They say they will have to check with management. They cannot approve anything. I asked for their management number and guess what... Yep, they dont have one I was told. I can give you their email though.. ***... Then they never call you back. Another time they send the package with the wrong items. I PAID to return... Read more

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Customer service non existent. No questions answered, no item delivered yet monies immediately withdrawn from my account. Do not use this reseller. Add comment

  • Aug 13
  • Building Products
  • Concealed Holster Shirts
  • 129
  • REVIEW RATING 4/5

Ordered three concealed holster shirts on 6/29/14. Contact from on Botach on 7/3 stated that items on backorder, but website showed 9 in stock. Crappy response from Botach customer service stated that items still on backorder even though 9 listed as in stock. Received email on 8/1 stated card declined. Bullsh*t. No attempt made. Tried for days via email and phone to get customer service... Read more

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  • Jul 14
  • Shopping
  • Bad Service
  • 133
  • REVIEW RATING 4/5

Wasted 3 weeks waiting for item (I know it seems like nothing from looking at other reviews). Botach listed item as shipped with USPS tracking number via Amazon, waited 3 weeks to find order cancelled due to out of stock. How can item be listed as shipped if item never was there? Tried for 2 weeks to call customer service with no answer. Can't understand how they are flooded with positive... Read more

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