I have an order from botach for a shot stock tube for my shotgun. I ordered on 12-23-09 thinking maybe the holidays would delay it a few days.. got an email 12-27 saying my order was shipping and would arrive on 1-6... got a fake tracking number and everything.. by the 15th, i had called and emailed, leaving my contact info but getting no replys until i threatened to dispute the charges, then "shannon" sends me a letter that the part shoud be coming in.. to them!!!

I emailed botach to try and clarify why the item was not listed as "out of stock" if they didnt have it, and no answer. I also paid for UPS 3day select. I did once speak to a woman who was very cordial and told me the item should arrive to me in a week, that was two weeks ago.

I am going to my bank to dispute these charges as I should have the first time I smelled a rat. I look up company reviews and find this....

please, take your buisness elswhere, anywhere but botach!!!!


  Comments (3)
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1. Written by BarryH, on 08-02-2010 18:02

Do not let more than 60 days pass from the time your credit card was charged before disputing the transaction. I was able to do mine via fax. I did screen shots of the text messages to Botach that was on my iPhone and the emails I had. MC refunded my money in about a week.

2. Written by botachtactical, on 28-01-2010 12:08

I am sorry to hear your order didn't go well with us.  

I also want to help you out ASAP.  

Please, please email me at  

 

 

Instead of a lengthy dispute process, I give you my word I can help you by today 

 

-Dan

3. Written by Larry Walker, on 27-01-2010 19:06

I have experienced the same treatment. Placed an order for a sig tac light. No response to e-mail inquiries. Attempted to call with the same results. Six weeks later I get an e-mail. What a joke.

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