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After reading the reviews on botach I became worried about a recent order I placed. At first there was a mix up on my order, but after talking to customer service which was very helpful my order was on the way the next day. In my first post I said I would retract any...
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#177800
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I ordered an accessory rail for my shotgun magazine tube from Botach Tactical on a Wednesday. That same day, I ordered the flashlight and fastener I was going to attach to the rail. Both orders came from California. By the time my flashlight arrived on Saturday, my...
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botachtactical
botachtactical

Hello, My name is Dan, I am a rep at Botach Tactical I am posting here to let everyone know that I am eager and willing to help any current or potential customer. P...

Anonymous
Btactical

Please contact me \"brendan @ botachtactical.net\" issues are going to be resolved with a tremendous discount for your time. Regards

#176466
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Bought 2 pair of boots from them, warranty claims on the boots have to go back throught the vendor (Botach). Took over a year to get a response from Botach and then I was informed they would not help me. Worst company I've ever dealt with, will never buy another...
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Anonymous
Jonathan

Well looks like i fell for it too, shoulda read the reviews. Now I have $500 tied up with botach that I can\'t use for the last week and probably the next month. I have made o...

Anonymous
Brendon

brendan@botachtactical.net Please contact me issue will be cleared with free shipping and 50% reimbursement. List order# and name

#176416
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I realize from what I've read about Botach Tactical that I was taking a risk ordering from them, but the order was promptly shipped and I received it as fast as from MidwayUSA, who is consistenly prompt on order processing, shipping and customer service. I may...
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#175812
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Botach did not send a tracking number for 2 weeks. When I was able to get ahold of them they tell me that my order is a "drop" order and drop orders take up to 5 weeks to arrive. But Botach's conformation e-mail stated I would have the product in a week. A "drop"...
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#174446
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Ordered a flashlight Feb 2010 (Streamlight Survivor), supposed to get an update about shipping, waited 10 days, well into March 2010. Emailed a request for update, nothing. Cancelled order and will remove them from "Buy List" at the firehall. I feel personally insulted...
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#174180
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A few weeks ago, I ordered a pair of duty boots through their new website, botachdefense.com. Within a few days, I received a shipping notification. So far, so good. So I go to their website a day or two later to see if they had added the UPS tracking number - after...
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Anonymous
NoNameJustAnon

Prosecute? BBB, FTC? You okay man? :cry

Anonymous
Rick

I had this problem several years ago. They provided great service and it slowly went down the drain. I complained several times and got no where. I didn\'t use them for sev...

#173590
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Well it looks like their claims of improving customer service is a lie. I ordered a watch at the end of January. After taking my money, Diego then informed me that the watch is on back order. I have since called Casio and they stated that the watch is in stock. I asked...
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#173528
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Instead of a long, winded, angry rant, I will let you read the email I sent the inept folks at Botach. On December 31st, 2009, I ordered a Streamlight LED flashlight for $39.72 (order #XX). On January 13th, 2010, my credit card was charged $39.72. Obviously, if my...
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Anonymous
Ray

Tip for all u disatisfied customers! Botach Tactical is owned by a man named \"BK\"(don\'t know what that stands for! I dealt with him when he had a \"PAWN SHOP\" , then close...

Anonymous
Ordered on 2/14/2010-still no

I encourage EVERYONE to go to the forums and post anything and everything warning people to stay away from this company. They are pathetic, and their customer service is in t...

#170787
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I experienced the same thing many others have complained of. I ordered a holster from them at a cost that seemed to good to be true--you know how that works. They sent me an order confirmation followed by a shipping confirmation with a UPS tracking number. I forgot...
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Anonymous
visions

after reading all the bad reviews of this company, i\'m glad i did not finish placing my order. i would of been screwed. had same experience with a company in san diego, must ...

Anonymous
jettjon

Nothing to discuss, Dan. Your company\'s rebuttal to my complaint to the LA BBB says it all. In the rebuttal you SPECIFICALLY mention the VISA rules which allow you up to 30...

#170638
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