Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

To put it simply; I ordered a product from that (I didn't know at the time was sold by Botach). It was a Streamlight TLR-1 HL.

It took over two weeks to "arrive". I put that in quotations because it never actually arrived to my address. So I contact them via email and they quickly resort to playing the victim. I got the impression that I was somehow at fault for this issue.

Their "resolution"? Too bad! So I figured would stand by their 3rd party seller (Amazon does), so I then email who tells me they want nothing to do with the issue and that it's between me and Botach. Great!

The worst part is; I paid with a Walmart gift card, so I couldent even do a charge-back to recoup my money!

Botach will steal from you and when you confront them about it they will play the victim. I sincerely hope that this place goes out of business because they surely deserve it, take your valuable money to someone that will appreciate it and stand by their business.

Reason of review: Problem with delivery.

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