Product: Botach Tactical Customer Care Clear all filters (23 of 23 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I've finally got my order cancelled after waiting over 3 weeks for my stuff to come in.I don't know if my posting this prompted them to reply finally to my e-mails and calls about it, or it was just a coincidence, either way I don't care. I'm won't...
Read more
1.0
Product
Botach Tactical Customer Care
#1174864
Reply to reviews
Purchased item.When rcvd, fit was wrong. Contacted Botach. They “approved” a (((return and exchange))). After they rcvd my “paid for by me” return, they merely refunded the monies rather than exchange. The item was on sale upon buying, returns/exchanges accepted via...
Read more
2.5
Product
Botach Tactical Customer Care
#1171597
Reply to reviews
WARNING - DO NOT BUY FROM www.botach.com!!!Terrible customer service! I received a wrong part in an order, and after emailing 3 times and sending a picture of the wrong part on request, then speaking to Anastasia, Angeli and Michelle in Customer Service/Sales on...
Read more
1.0
Product
Botach Tactical Customer Care
I didn't like
  • Customer service
#1151990
Reply to reviews
I received a defective item from Botach Tactical. This defective item appeared to be no fault of Botach. Botach agreed to replace the item but for some reason said they needed to get back to me regarding a return authorization number for the return. It has been 9 days...
Read more
Product
Botach Tactical Customer Care
#1036447
Reply to reviews
Like all the others on this website I've had nothing but problems with this company avoid them at all costs they are complete scam and will rip you off.I've called several times customer service sent several emails and never once have they even have the courtesy to...
Read more
1.0
Product
Botach Tactical Customer Care
#1000664
Reply to reviews
Show

Botach Tactical Customer Care Review

3 mos of product on "back order". No communications, poor customer service, where's my $500?
Product
Botach Tactical Customer Care
#984165
Reply to reviews
I bought a parka from Botach Tactical and the zipper failed on the first use. I contacted Botach and they passed the buck to Alpha Industries (manufacturer). Alpha refused to help and sent me back to Botach where once again i was told they would not repair of replace...
Read more
Anonymous
Anonymous

Botach nor Alpha Industries have tried to resolve the matter.

5.0
Product
Botach Tactical Customer Care
#936799
Reply to reviews
you simply can't reach anyone on the phone and the store policies violated my credit card companies service agreement.I'm reporting them to Visa also so they can investiate the store. I called and called and couldn't get anyone on the phone, i left several messages and...
Read more
1.6
Product
Botach Tactical Customer Care
I liked
  • Great fake prices
I didn't like
  • Identity theft policy
  • Misleading sales
  • Customer service
#909202
Reply to reviews
Show

Botach Tactical Customer Care Review

I had an item that I ordered replaced with a much less desirable one. A shotgun sling replaced with something that in no way could attach to a shotgun to act as a sling. Customer service is horrid. Save your FRN.
Product
Botach Tactical Customer Care
#908185
Reply to reviews
I have never had a bad experience with Botach. When i have ordered something that was out of stock they have ALWAYS contacted me and offered something of greater value. They are the absolute best retailers of great tactical gear.
Read more
Anonymous
Anonymous

I'm guessing you work for botach because everyone I know has had nothing but problems. Not answering the emails phone for returns. Parts backordered. Broken mags. Just a ...

5.0
Product
Botach Tactical Customer Care
#877522
Reply to reviews