Product: Botach Tactical Customer Care Clear all filters (20 of 20 reviews match)
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I received a defective item from Botach Tactical. This defective item appeared to be no fault of Botach. Botach agreed to replace the item but for some reason said they needed to get back to me regarding a return authorization number for the return. It has been 9 days...
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Botach Tactical Customer Care
#1036447
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Like all the others on this website I've had nothing but problems with this company avoid them at all costs they are complete scam and will rip you off.I've called several times customer service sent several emails and never once have they even have the courtesy to...
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1.0
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Botach Tactical Customer Care
#1000664
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I bought a parka from Botach Tactical and the zipper failed on the first use. I contacted Botach and they passed the buck to Alpha Industries (manufacturer). Alpha refused to help and sent me back to Botach where once again i was told they would not repair of replace...
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Anonymous
Anonymous

Botach nor Alpha Industries have tried to resolve the matter.

5.0
Product
Botach Tactical Customer Care
#936799
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Botach Tactical Customer Care Review

#984165
3 mos of product on "back order". No communications, poor customer service, where's my $500?
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Botach Tactical Customer Care Review

#908185
I had an item that I ordered replaced with a much less desirable one. A shotgun sling replaced with something that in no way could attach to a shotgun to act as a sling. Customer service is horrid. Save your FRN.
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you simply can't reach anyone on the phone and the store policies violated my credit card companies service agreement.I'm reporting them to Visa also so they can investiate the store. I called and called and couldn't get anyone on the phone, i left several messages and...
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1.6
Product
Botach Tactical Customer Care
I liked
  • Great fake prices
I didn't like
  • Misleading sales
  • Charging my credit card
  • Identity theft policy
#909202
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I have never had a bad experience with Botach. When i have ordered something that was out of stock they have ALWAYS contacted me and offered something of greater value. They are the absolute best retailers of great tactical gear.
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Anonymous
Anonymous

I'm guessing you work for botach because everyone I know has had nothing but problems. Not answering the emails phone for returns. Parts backordered. Broken mags. Just a ...

5.0
Product
Botach Tactical Customer Care
#877522
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Customer service is non existent.Been trying to reach anyone and all you get is a recording, even the live chat is non existent. No one calls you back so how do you return an item? So what am i supposed to do?keep an item that is no useful? I waited for weeks to get...
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Anonymous
Anonymous

It used to be a good company a few years ago,I spent a lot of money there,good prices and fast shipping,now when I place an order it just sits around 2-3 months and does not e...

3.0
Product
Botach Tactical Customer Care
I didn't like
  • Customer service
#823045
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Botach Tactical is a rip off company . I placed a order with Botach several weeks ago online for a instock item . My credit card was charged and then nothing . Placed several phone calls to Botach only to get their customer service voice message recording (left...
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1.0
Product
Botach Tactical Customer Care
I didn't like
  • Liers
#790718
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Ordered a front sight for my AR. 5 business days later (7 total days) they email me telling me the item is backordered. I check the item on the site and they are still letting people buy it. In other words they don't update the product to "out of stock" or...
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Botach Tactical Customer Care
#398215
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I have been dealing with Botach Tactical since 2001 and I have spent a lot of money with them. Yes, stuff has been out of stock that was supposedly available. Yes, stuff has mysteriously never shown up. But I have never been charged for something that didn't show...
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Botach Tactical Customer Care
#372037
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Unfortunately I decided to purchase a pair of pants after seeing a deal from this site on Dealnews. I'v seen a couple of their deals before but never dealt with them before. I ordered 2 pair pants black and green size 36 inseam 32. So after waiting almost 2 weeks to...
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Anonymous
Anonymous

same experience

Product
Botach Tactical Customer Care
#314327
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