If there was an option to put zero stars I would.Horrible customer service across the board.
Upon finding my product at a great price I was pleased to see it was in stock. I ordered the product and confirmed my purchase only to be notified several days later that the product was not available in the color I wanted. I said I would take the alternate color hoping that the product would still arrive in time. However, there was still a back order which pushed the arrival date 4-6 weeks back.
Not an issue at this point, I just needed the product by December 15th. But when I asked for an update at both 4 and 6 weeks I was told that no information was available from the vendor each time. Eventually December 15th rolled around and no product. I asked to cancel my order, and seven days later I received an email notifying me that I would be reimbursed.
I am appalled by your impersonal, unprofessional, and unethical business practices.Your business also deprived a deploying US Army Officer of vital equipment needed to fight overseas.
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