Small wonder we are all having trouble with these bastards. I tried to find their place of business in LA during their "open house" sale. Had an item I had been trying to return for six months. First off could not find the address they issued, secondly the area in LA...Read more
After reading a few pages of complaints against Botach, I am glad I wasn't an isolated irate customer. Calling customer service is a waste of time, provided you want to stay on hold for up to an hour, until you hang up. On the rare occasion you get through to Botach,...Read more
I guess you can say who didn't have an issue with Botach Tactial. You got to say a prayer before you order and just hope that it might be in stock. Otherwise you will just start the waiting game. You can always try calling if you have all day as well. The good...Read more
I placed an order with Botach Tactical a few weeks ago. Given the fact that I had a very positive experience dealing with the company despite the fact that many other consumers appear to have been dissatisfied with the service they received from Botach, I feel...Read more
I bought an Surefire flashlight (certainly not cheap)and a KZ mounting ring for a shotgun installation. The mount shipped was obviously the wrong size for this flashlight. I contacted the customer service dept. by email then telephone and asked for guidance. I was then...Read more
I drove to their retail office, it gives an address but doesn't say closed to public, LE and AF only until you drive there. Placed order, got confirmation, but 2 weeks later, no delivery. Sent inquiry, got no reply to emails, nothing. I am less than 30 miles from...Read more
I thought I'd done business with them before, so this behavior is baffling... But reading these reviews, it looks like my experience is typical. After two weeks, the order has not been filled (at least my credit card has not been charged). Botach does not respond...Read more
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