State: California City: Los Angeles Clear all filters (7 of 256 reviews match)
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Small wonder we are all having trouble with these bastards. I tried to find their place of business in LA during their "open house" sale. Had an item I had been trying to return for six months. First off could not find the address they issued, secondly the area in LA...
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#463878
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After reading a few pages of complaints against Botach, I am glad I wasn't an isolated irate customer. Calling customer service is a waste of time, provided you want to stay on hold for up to an hour, until you hang up. On the rare occasion you get through to Botach,...
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Anonymous
Billy

1st off I'd like to make clear I have no affiliation whatsoever with them & they are across the country from me, (& sorry post is so long). They are not a scam, probably t...

#398089
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I guess you can say who didn't have an issue with Botach Tactial. You got to say a prayer before you order and just hope that it might be in stock. Otherwise you will just start the waiting game. You can always try calling if you have all day as well. The good...
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#319341
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I placed an order with Botach Tactical a few weeks ago. Given the fact that I had a very positive experience dealing with the company despite the fact that many other consumers appear to have been dissatisfied with the service they received from Botach, I feel...
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#202092
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I bought an Surefire flashlight (certainly not cheap)and a KZ mounting ring for a shotgun installation. The mount shipped was obviously the wrong size for this flashlight. I contacted the customer service dept. by email then telephone and asked for guidance. I was then...
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botachtactical
botachtactical

Like2be, I regret to hear the experience you had with our company. Please note we are taking aggressive measures to improve our customer service department, and priori...

#190110
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I drove to their retail office, it gives an address but doesn't say closed to public, LE and AF only until you drive there. Placed order, got confirmation, but 2 weeks later, no delivery. Sent inquiry, got no reply to emails, nothing. I am less than 30 miles from...
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Anonymous
Brendan

Hello. I am a rep from Botach Tactical and I have read through your complaint. I would like to be able to help you with this matter as we are committed to rectifying an...

Anonymous
Brendan

Hello. I am a rep from Botach Tactical and I have read through your complaint. I would like to be able to help you with this matter as we are committed to rectifying an...

#140808
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I thought I'd done business with them before, so this behavior is baffling... But reading these reviews, it looks like my experience is typical. After two weeks, the order has not been filled (at least my credit card has not been charged). Botach does not respond...
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Anonymous
Brendan

Hello. I am a rep from Botach Tactical and I have read through your complaint. I would like to be able to help you with this matter as we are committed to rectifying an...

#140731
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