Not resolved

First off the item which I ordered on March 16, 2017 from Botach was not the item shipped to me.The Item I ordered was a rear folding tritium Battle Sight from Troy Ind.

which is one of the more expensive AR sights on the market. The item I received was Troy's (non)folding version of the sight which is over $50 cheaper depending on where it is purchased from. Secondly, I did not notice that it was the non-folding version until April 5th, 2017 a couple weeks later as I was getting ready for a two day shooting trip w/friends. I immediately called the next day speaking w/Anastasia after I realized what I had, which was now only 5 calendar and 3 business days away from my trip which was set for Monday April 10th.

Anastasia quoted company policy which was to send the incorrect item back before they would send out my correct replacement. I made the point that it was also company policy for the shipping clerk to verify the correct item before shipping it out. Anastasia then informed me that she would "in an act of good faith" send the correct item out when she saw that the return tracking # was in transit. I am in the San Diego area of Socal so I knew that if her word was kept that I should receive it either Friday or Saturday.

Well Saturday came and went w/out a package, needless to say that I had to cancel with my friends. I was not very happy as there had not been any other updates given to me after I shipped the wrong item back. Someone in Botach's company located out of Bellflower, Ca. creates the shipping labels then shows package "as shipped" a full day before it is actually shipped and that shipping facility is located in Las Vegas, Nv.

So this company is making it appear that they are shipping items a day before they actually are. I just received the correct item today the 17th of April and they again did the same thing with the shipping info.

To summarize: -Wrong item shipped -Promise of good faith to re-ship when tracking of return showed -Company showing items shipped one day before actual ship date -No updates given for return or correct item being re-shipped Bottom Line: This company has Great prices, but FAILS in all other business aspects!!!!!BUYERS BE VERY AWARE!!!!

Review about: Tactical Parts For Firearms.

Review #1035639 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Product or Service Quality
Price Affordability
Value for money
Delivery Service
Reason of Review / Monetary Loss Poor Everything except Price / Not specified
Preferred solution Not specified

Had an Experience with Botach Tactical?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Michael Kors Jacket Review Michael Kors "Bought jacket Nov 20, 2016. Hardly wore it due to fuzzy lint balls formed from friction at pockets and sleeves. Body of jacket is green nylon quilted. Washed on delicate..." Read more V2 Cigarette - V2 Pro Series 3 half baked, leaky carts, deceitful customer service V2 Cigarette "I purchased a couple v2 Pro Series 3, wax cart, loose leaf cart and several e liquid carts. Not one of these items works properly or as advertised. Customer service..." Read more Brad Metcalf (Chrome Cards LLC) - Sports Card Scammer & Abusive Nut Chrome Cards "Sports Card dealer BRAD METCALF, owner of Chrome Cards LLC is an unethical crook, scammer and liar who is also extremely crude, combustible and combative and should be avoided at..." Read more O2pure is a SCAM O2pur "Don't be fulled by O2pure TV commercial. They are a scam! Nothing is free obviously but they really try to pull a fast one on you. DO NEVER give your..." Read more Sunjoy Industries - Torn canopy Sunjoy Industries "I purchased a 10'x 10' Grove Gazebo by Sunjoy Industries Outdoor Patio Furniture from Ocean State Job Lots in Medford, MA back in 2013 to use during our pool season..." Read more Lulu Hypermarket - Didn't expect this!! Lulu Hypermarket "We are regular customers of Lulu hypermarket. Yesterday when we went shopping there was good offers and discounts related to eid festival, and we came across these berry section and..." Read more Forest River - Refused Warranty Repair for my Roof Forest River "In January of 2016 we sold our house and purchased a 5th wheel RV from Buddy Gregg. The sales experience was a good one with lots of promises such as..." Read more Fashionmia - Loved my dresses Fashionmia "I ordered 3 times for a total of 8 dresses. I ordered a size up and loved them all. I auggest you check out the size chart. Also, shipping takes..." Read more