Not resolved
2.5
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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Value for money
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Purchased item.When rcvd, fit was wrong.

Contacted Botach. They “approved” a (((return and exchange))). After they rcvd my “paid for by me” return, they merely refunded the monies rather than exchange. The item was on sale upon buying, returns/exchanges accepted via ad.

However, rather than replace the wrong size wth the correct size at the discounted price - they conned me into sending the item back on my dime and time & then they tried to say that they changed their policy during my attempt to exchange.

I will not use these poor excuses for customer service anymore.They want your money, not your business!!!

Review about: Botach Tactical Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $25.

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