(10 of 280 reviews match)
I ordered a scope on their site on May 20, 2018. At the time of order, the website indicated it would "ship in 3-5 days". After almost two months of getting jerked around by their customer service, I cancelled the order on 7/17/18. During all the back and forth they...Read more
Botach Tactical - 5 months of Excuses
Order 6 kci Glock mags had them on sale and oversold charge my cc right away 5 months of excuses later im told they ship in 2 weeks, 3 weeks later I call to find out what is going on and they now don’t know when they are getting new ones in, while I’m on the phone being told this I can hear someone cussing and screaming in the back round. Don’t buy anything g from these guys....
They don't respond to emails (at all), and don't answer the phones. They take forever to ship most orders. It's also incredibly difficult to cancel an order, offering no option on their website, so you are forced to try (and fail) to contact them in order to do so. I...Read more
BEWARE BEWARE BEWARE, I PURCHASED A KNIFE FROM BOTACH AND IT WAS DELIVERED BROKEN. I CALLED CUSTOMER SERVICE AND GOT THE RUNAROUND. THEY TOLD ME TO TAKE A PICTURE OF THE DAMAGED MERCHANDISE AND THEY WILL SPEAK WITH THE REP. WHATEVER THAT MEANS. I HAVE YET TO HEAR FROM...Read more
WARNING - DO NOT BUY FROM www.botach.com!!! Terrible customer service! I received a wrong part in an order, and after emailing 3 times and sending a picture of the wrong part on request, then speaking to Anastasia, Angeli and Michelle in Customer Service/Sales on...Read more
1- OVER A MONTH NOTHING ARRIVE YET 2- THEY SELL THE LE ( law enforcement guns ) to public and keep the extra discount for them 3- please if you bought any ARX100 from them report it to factory as they to sell it to public and keep LE discount I BEEN TRYING TO CONTACT...Read more
I bought a Blackhawk Knoxx SpecOps Gen III Stock,they never shipped my item, when I contacted them (twice) they preferred to cancel my order instead to help me. They don't value their customers. this is my first time buying from botach.com and it was the last one. I...Read more
you simply can't reach anyone on the phone and the store policies violated my credit card companies service agreement. I'm reporting them to Visa also so they can investiate the store. I called and called and couldn't get anyone on the phone, i left several messages...Read more
I ordered a pair of boots from them via amazon. I tried to cancel my order within an hour of making it and it took them 4 days to get back to me. Instead of canceling the order they told me it was too late, that the order was shipped the previous day even though I...Read more
Wish I would or read thesereviews this crinialistic company telling me thehad67 items of the peice I needed for then to tell me its on back order to I went to pay my rent to find my bank account overdrafted 600.00 by this company and guess what dont answer phone calls...Read more
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