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1.4

Ordered an AR stock- it went on backorder and I received an email a month later that it was canceled but I could call to reorder now that it was available. Called it in, order arrived another week after expected delivery date.

Order arrived missing parts. 6 back and forth Emails that gave responses they were "communicating" with the vendor to provide replacement parts. Another MONTH goes by with no action and no communication, I sent 2 irate emails sent to their helpdesk lead and the director for PR, dead silence and no response.

I Called to complain and follow up, They Hung up. I don't see how they could make it any worse.

Reason of review: Poor customer service, Problem with Delivery, Missing Parts.

Preferred solution: Let the company propose a solution.

Botach Tactical Cons: Wrong inventory, Customer service, Late shipping, Order missing items.

Location: San Diego, California

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