BEWARE BEWARE BEWARE, I PURCHASED A KNIFE FROM BOTACH AND IT WAS DELIVERED BROKEN. I CALLED CUSTOMER SERVICE AND GOT THE RUNAROUND. THEY TOLD ME TO TAKE A PICTURE OF THE DAMAGED MERCHANDISE AND THEY WILL SPEAK WITH THE REP. WHATEVER THAT MEANS. I HAVE YET TO HEAR FROM...Read more
Botach Tactical - Stay away from Botach!
Ordered some magazines, five days later I received an email claiming they shipped my order. After two weeks I contact FedEx and they tell me a label was printed but they were never given a package to deliver. I called Botach repeatedly, no answer. Email, no answer. Contact form, no answer. Next step, I'm going to have to contest the charge with my credit card company.
Poor customer service. I placed an order for a few MAGs (Less than $100.00). Received an email asking I call to confirm order. I called and had to leave message which I did. Instead of calling me back, they sent me another email asking I call them. I called again and...Read more
Lousy service. After four calls requesting a status update, and a promise each time to call me back with info, I'm canceling my $2,100 order to pay $2,500 from a trusted vendor. The extra cost is WORTH IT to buy from someone who does what they say they will do. I vote...Read more
I purchased a package for $399.99 and never was i notified that my package was out of stock or backed order. They send an email several days after my purchase and said that they would let me know when the item was available in 24 to 72 business days. Two weeks when by...Read more
Botach Tactical - Bad customer service
I been waiting for my order for months now talked with a Michelle she needs Togo back to school and learn how to talk she had no idea what she was talking about I will never shop at *** again.
Botach Tactical - Scumbags to deal with
After a kynshot puked after 100 rounds i called repeatedly to get it warrantied. They will never answer their phone or return calls. The ignore all emails. How they stay in business is amazing. The web is full of bad reviews on them. Regretfully found them after my purchase. Screw these clowns.
I ordered a suppressor a little over two weeks ago. I made the order over the phone, and I made my final choice on which suppressor to go with because one was out of stock and they guaranteed other was in stock. I gave them my card info and asked that they send me the...Read more
I've finally got my order cancelled after waiting over 3 weeks for my stuff to come in. I don't know if my posting this prompted them to reply finally to my e-mails and calls about it, or it was just a coincidence, either way I don't care. I'm won't...Read more
I've had 3 orders now with botach, the first 2 went ok till my 3rd order was partially shipped. I've now been waiting over 3 weeks , I've called them, got answering machine, left message, no reply , i've e-mailed them, and was pretty much ignored. I can't get any idea...Read more
I didn't like
- Wait for my order and non-existant customer service
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