"I purchased what I thought to be a new Berretta M9A3. When I picked it up from my FFL I noticed it had alot more oil on it than usual from the factory. When I returned home I broke it down and found it was very dirty with gun powder. I soiled at least 10 patches as...Read more
I ordered a suppressor a little over two weeks ago. I made the order over the phone, and I made my final choice on which suppressor to go with because one was out of stock and they guaranteed other was in stock. I gave them my card info and asked that they send me the...Read more
I purchased a package for $399.99 and never was i notified that my package was out of stock or backed order. They send an email several days after my purchase and said that they would let me know when the item was available in 24 to 72 business days. Two weeks when by...Read more
I've finally got my order cancelled after waiting over 3 weeks for my stuff to come in. I don't know if my posting this prompted them to reply finally to my e-mails and calls about it, or it was just a coincidence, either way I don't care. I'm won't...Read more
I've had 3 orders now with botach, the first 2 went ok till my 3rd order was partially shipped. I've now been waiting over 3 weeks , I've called them, got answering machine, left message, no reply , i've e-mailed them, and was pretty much ignored. I can't get any idea...Read more
I didn't like
- Wait for my order and non-existant customer service
To put it simply; I ordered a product from Walmart.com that (I didn't know at the time was sold by Botach). It was a Streamlight TLR-1 HL. It took over two weeks to "arrive". I put that in quotations because it never actually arrived to my address. So I contact them...Read more
Purchased item. When rcvd, fit was wrong. Contacted Botach. They “approved” a (((return and exchange))). After they rcvd my “paid for by me” return, they merely refunded the monies rather than exchange. The item was on sale upon buying, returns/exchanges accepted via...Read more
WARNING - DO NOT BUY FROM www.botach.com!!! Terrible customer service! I received a wrong part in an order, and after emailing 3 times and sending a picture of the wrong part on request, then speaking to Anastasia, Angeli and Michelle in Customer Service/Sales on...Read more
Botach Tactical - Bad customer service
I been waiting for my order for months now talked with a Michelle she needs Togo back to school and learn how to talk she had no idea what she was talking about I will never shop at *** again.
Botach Tactical - Do not buy from this company
I made a offer yesterday on Botach.com for a Maxpedition bag. This offer was excepted and my money was gladly taken out of my account. Today I receive an email stating that they dont have one in inventory. Is this the way Botach does business? They state they are about customer service. I can't reach anyone by phone or email. You have lost a customer.
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