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I bought a Blackhawk Knoxx SpecOps Gen III Stock,they never shipped my item, when I contacted them (twice) they preferred to cancel my order instead to help me. They don't value their customers. this is my first time buying from botach.com and it was the last one. I...
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1.4
I liked
  • Website and the price were fine
I didn't like
  • Customer service
#1016022
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Customer Service Review

Customer services was rude unwilling to help and it was like I was bothering her then got a call 9 days letter that my order was coming in to their warehouse and they did not have the inventory. Forget this place
#1012770
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Like all the others on this website I've had nothing but problems with this company avoid them at all costs they are complete scam and will rip you off. I've called several times customer service sent several emails and never once have they even have the courtesy to...
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1.0
#1000664
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Botach Tactical Customer Care Review

3 mos of product on "back order". No communications, poor customer service, where's my $500?
#984165
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If there was an option to put zero stars I would. Horrible customer service across the board. Upon finding my product at a great price I was pleased to see it was in stock. I ordered the product and confirmed my purchase only to be notified several days later that the...
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Anonymous
brian

an option for a zero stars then why did you give them 2 and not 1

2.1
#978577
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Botach advertised the Paraclete level IV Speedplates for about half the price of other vendors. After I had secured the Chief's approval, had a PO# issued and placed the order, they informed me that the order couldn't be filled for 30-45 days (on an item that they had...
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#968755
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I ordered two times as gifts from the website for my boyfriend for his birthday on October 29th. The website quoted a 3-10 day shipping. On October 31st I received an email from the company saying that my items were now shipped! My boyfriends birthday was Saturday...
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1.0
#954845
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I bought a parka from Botach Tactical and the zipper failed on the first use. I contacted Botach and they passed the buck to Alpha Industries (manufacturer). Alpha refused to help and sent me back to Botach where once again i was told they would not repair of replace...
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Anonymous
Anonymous

Botach nor Alpha Industries have tried to resolve the matter.

5.0
#936799
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Ordered an AR stock- it went on backorder and I received an email a month later that it was canceled but I could call to reorder now that it was available. Called it in, order arrived another week after expected delivery date. Order arrived missing parts. 6 back and...
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1.3
I didn't like
  • Customer service
  • Late shipping
  • Order missing items
#934755
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I am very perturbed with Botach's return service and policies. I purchased a pair of New Balance shoes and they did not fit properly - pretty common issue when buying shoes online. The problems started when I returned the shoes and noticed that the return shipping cost...
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#921697
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