Purchased item. When rcvd, fit was wrong. Contacted Botach. They “approved” a (((return and exchange))). After they rcvd my “paid for by me” return, they merely refunded the monies rather than exchange. The item was on sale upon buying, returns/exchanges accepted via...Read more
I made a offer yesterday on Botach.com for a Maxpedition bag. This offer was excepted and my money was gladly taken out of my account. Today I receive an email stating that they dont have one in inventory. Is this the way Botach does business? They state they are about...Read more
WARNING - DO NOT BUY FROM www.botach.com!!! Terrible customer service! I received a wrong part in an order, and after emailing 3 times and sending a picture of the wrong part on request, then speaking to Anastasia, Angeli and Michelle in Customer Service/Sales on...Read more
Ordered two items as christmas gifts for son. Site did not list the one item as out of stock, they let me order it then waited a week to inform me the one item was on backorder and did not ship the in stock item. Customer service and response time is awful!!! So here...Read more
Horrible customer service. Accept that everything they say is a lie.Read more
1- OVER A MONTH NOTHING ARRIVE YET 2- THEY SELL THE LE ( law enforcement guns ) to public and keep the extra discount for them 3- please if you bought any ARX100 from them report it to factory as they to sell it to public and keep LE discount I BEEN TRYING TO CONTACT...Read more
They were in Los Angeles california. Moved to Las Vegas NV. site down Moving again???? Cant log onto site dont need 100 words to say this They were in Los Angeles california. Moved to Las Vegas NV. site down Moving again???? Cant log onto site dont need 100 words to...Read more
"I purchased what I thought to be a new Berretta M9A3. When I picked it up from my FFL I noticed it had alot more oil on it than usual from the factory. When I returned home I broke it down and found it was very dirty with gun powder. I soiled at least 10 patches as...Read more
To put it simply; I ordered a product from Walmart.com that (I didn't know at the time was sold by Botach). It was a Streamlight TLR-1 HL. It took over two weeks to "arrive". I put that in quotations because it never actually arrived to my address. So I contact them...Read more
Botach Tactical - " gift card"
Bought a 1000 dollar card for 850 Only problem is it's not good for any optics or Gun related supplies Customer service? A joke, nonexistent !!!
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