filters
state:
Show
city:
Show
product:
Show
Purchased item. When rcvd, fit was wrong. Contacted Botach. They “approved” a (((return and exchange))). After they rcvd my “paid for by me” return, they merely refunded the monies rather than exchange. The item was on sale upon buying, returns/exchanges accepted via...
Read more
bkbotach
bkbotach

Dear customer, we're sorry you didn't have a positive experience shipping with us. We would love to speak with you to clarify our return, refund and exchange policy and hopefu...

2.6
#1171597
Reply to reviews
I made a offer yesterday on Botach.com for a Maxpedition bag. This offer was excepted and my money was gladly taken out of my account. Today I receive an email stating that they dont have one in inventory. Is this the way Botach does business? They state they are about...
Read more
bkbotach
bkbotach

Dear customer, we are saddened to see you go and we would like the opportunity to win you back as we value you as our customer. In rare occasions, some of the products can go ...

1.0
#1171215
Reply to reviews
WARNING - DO NOT BUY FROM www.botach.com!!! Terrible customer service! I received a wrong part in an order, and after emailing 3 times and sending a picture of the wrong part on request, then speaking to Anastasia, Angeli and Michelle in Customer Service/Sales on...
Read more
bkbotach
bkbotach

Dear customer, we want to sincerely apologize for your negative experience in our shop. We want to make things right. So, please give us a call at (702) 703 5455. You can also...

1.0
I didn't like
  • Customer service
#1151990
Reply to reviews
Ordered two items as christmas gifts for son. Site did not list the one item as out of stock, they let me order it then waited a week to inform me the one item was on backorder and did not ship the in stock item. Customer service and response time is awful!!! So here...
Read more
bkbotach
bkbotach

Dear customer, we're so sorry to hear about what happened, and we hope both you and your son received the items in time for Christmas. The holidays are always a very busy time...

#1149497
Reply to reviews
Horrible customer service. Accept that everything they say is a lie.
Read more
bkbotach
bkbotach

Dear customer, we're mortified to hear you didn't have a positive experience with our customer service department. We pride ourselves in holding the highest level of integrity...

1.0
#1140566
Reply to reviews
1- OVER A MONTH NOTHING ARRIVE YET 2- THEY SELL THE LE ( law enforcement guns ) to public and keep the extra discount for them 3- please if you bought any ARX100 from them report it to factory as they to sell it to public and keep LE discount I BEEN TRYING TO CONTACT...
Read more
bkbotach
bkbotach

Dear customer, we're sorry you had to wait longer than you expected for your order to be delivered. We want to reassure you, as well as all our other customers that we pay clo...

Salient
Salient

Curious if you got the actual product or it was never received. I purchased an arx100 from them as well and haven't heard anything from them. I want to cancel my order, but I ...

#1131298
Reply to reviews
They were in Los Angeles california. Moved to Las Vegas NV. site down Moving again???? Cant log onto site dont need 100 words to say this They were in Los Angeles california. Moved to Las Vegas NV. site down Moving again???? Cant log onto site dont need 100 words to...
Read more
bkbotach
bkbotach

Dear customer, we did relocate from Los Angeles, CA to Las Vegas, NV. However, our website and phone numbers are both still active. We're sorry to hear about the damaged or de...

#1114586
Reply to reviews
Botach Tactical - Used merchandise
Botach Tactical - Used merchandise
Botach Tactical - Used merchandise
Botach Tactical - Used merchandise
"I purchased what I thought to be a new Berretta M9A3. When I picked it up from my FFL I noticed it had alot more oil on it than usual from the factory. When I returned home I broke it down and found it was very dirty with gun powder. I soiled at least 10 patches as...
Read more
1.6
#1111685
Reply to reviews
To put it simply; I ordered a product from Walmart.com that (I didn't know at the time was sold by Botach). It was a Streamlight TLR-1 HL. It took over two weeks to "arrive". I put that in quotations because it never actually arrived to my address. So I contact them...
Read more
1.0
#1102582
Reply to reviews
Show

Botach Tactical - " gift card"

Bought a 1000 dollar card for 850 Only problem is it's not good for any optics or Gun related supplies Customer service? A joke, nonexistent !!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
Product
#1099748
Reply to reviews