Not resolved

I placed an order with BOTACH on 6/4/2010. On 6/30/2010 they charged me $130.68 and sent the wrong order.

I called them and told them they sent me the wrong order. It took them a week to send the return label to sent it back.

They received the package back from me on 7/13/2010 at 9:15 am. I have tried to contact them numerous times thru E-Mail, Phone calls and there Live Chat to try and get my money back.

I've cancelled the order thinking that would get my money faster. No luck.

I placed this same order with a different company last week and I have received it already.

I figure when they keep hanging up on me and leaving me on hold for 30 minutes that I will never see me money again

Monetary Loss: $130.

Company wrote 0 private or public responses to the review from Jul 23, 2010.
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